Welcome to jamietrek.com! We want to make sure you have a seamless experience shopping with us. Please read our Return and Refund Policy below:
At jamietrek.com, we understand that sometimes things dont work out as expected. If you are not completely satisfied with your purchase, we are here to help.
Returns:
- Returns must be requested within 30 days of the delivery date by emailing [email protected].
- Items must be unused, in the same condition as received, and in the original packaging.
- Customers are responsible for return shipping costs unless otherwise agreed upon.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refunds:
If your return is approved, we will initiate a refund to your original method of payment. Please allow for the processing time of the payment provider.
Exchanges:
Unfortunately, we do not offer exchanges at this time. If you need a different size or product, simply return the original item and place a new order.
Non-Returnable Items:
Some items are non-returnable, including gift cards and downloadable software products.
Contact Us:
If you have any questions about our Return and Refund Policy, please contact us at [email protected]. We are here to assist you.
Thank you for choosing jamietrek.com for your outdoor and travel needs. We appreciate your trust in us!