1. Shipping Locations:
Jamie Trek currently ships to all 50 U.S. states. We do not offer international shipping at this time.
2. Processing Time:
Orders are typically processed within 1–3 business days. During peak seasons or promotional events, processing may take up to 5 business days.
3. Shipping Methods & Delivery Time:
We offer the following shipping options:
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Standard Shipping (3–7 business days)
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Expedited Shipping (2–3 business days)
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Overnight Shipping (1 business day, available in select areas)
Delivery time is based on your location and selected shipping method.
4. Shipping Charges:
Shipping fees are calculated at checkout and vary depending on the weight of your order and the selected shipping method. Orders over 75Euros qualify for free standard shipping within the U.S.
5. Order Tracking:
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number to monitor your package’s delivery status.
6. Delays and Exceptions:
Jamie Trek is not responsible for delays caused by carriers, weather conditions, or incorrect shipping addresses provided by the customer. Please double-check your shipping details before placing your order.
7. Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact our support team within 7 days of delivery at [email protected] so we can assist you with a claim or replacement.